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Frequently Asked Questions

Where do I go for civilian personnel questions? 

To learn more about our civilian personnel policies and flexibilities as it relates to communicable diseases and influenza, as well as Frequently Asked Questions regarding leave and telework, . This website provides up-to-date guidance from the Department of the Air Force, Department of Defense and the Office of Personnel Management. Military and civilian personnel may also visit the secure  (CAC required) for more information. 

I'm active duty and 100 percent staying home teleworking, do I have to keep my hair within grooming standards in AFI 36-2903? 

The Superintendent released a memorandum on April 8, 2020, that temporarily supersedes the published guidance in AFI 36-2903. With the intent of limiting the exposure to COVID-19, personal grooming standards related to hair are temporarily waived if the following conditions apply: 

  • The military member does not reside on USAFA.
  • The military member is in 100% telework status.
  • The military member only enters the installation for other than official business. 

365体育投注This waiver applies to hair length and bulk only. All other personal appearance standards as related to hair (e.g., hair color restrictions) remain in effect. This waiver does not include the growth of facial hair. Please coordinate with your chain of command for any further questions.

Since masks are required, will they be provided? Where can I purchase a mask?

The 10th Logistics Readiness Squadron is working diligently to provided masks as soon as possible to those required to come on base to work. There are multiple guidelines from the CDC on how to make a mask at home out of a t-shirt, etc. The LRS masks will be distributed to security personnel, cadets and those still required to report to work at USAFA. 

. If you have a question not answered,

About COVID-19

365体育投注On Jan. 30, 2020, the World Health Organization declared a public health emergency of international concern for the 2019 novel coronavirus, or COVID-19. On Jan. 31, 2020, the secretary of Health and Human Services declared a public health emergency in the United States and announced new measures to prevent the spread of COVID- 19. The current epidemic, which originated in mainland China, has demonstrated the capacity of COVID-19 to spread globally. While supporting other government agencies’ response to the COVID-19 threat, the Department of the Air Force is responding appropriately to protect the health of the force and maintain operational readiness.

Health Services

Military Medical Treatment Facilities (MTFs) and Dental Treatment Facilities (DTFs) have postponed all elective surgeries, invasive procedures, and dental procedures for 60 days.

365体育投注If you are a USAFA 10th Medical Group beneficiary and wish to be tested for coronavirus, call the Patient Appointing Service at 719-526-2273 to leave a message. A nurse will then return your call to coordinate an appointment. Do not show up to the clinic without calling ahead, as that puts other patients and healthcare workers at risk.

If you are a member of the faculty and staff and wish to report a potentially infected person on base or request medical information about coronavirus, email the Medical Control Center at usaf.usafa.10-mdg.mbx.medical-control-center@mail.mil. For urgent issues, call 719-333-5413.

The Primary and Cadet medical clinics will remain open until further notice.The Dental Clinic will restrict appointments to emergency, essential, and pain management dental care only. The Pharmacy remains open; however, only 9 customers are permitted in the lobby at any given time. Patients must submit their request for prescriptions in an envelope and pickup will be available within 24 hours. For more information, call 719-333-5157.

For any additional public health questions and concerns, visit the , call 719-333-9443 or email usaf.usafa.10-mdg.mbx.public-health@mail.mil.

March 13, 2020 - Public Health General Recommendations (pdf)

If you are experiencing symptoms associated with COVID-19, including fever, coughing, or shortness of breath, are 10th Medical Group beneficiaries and want assistance, you should contact the Patient Appointing Service (PAS) at 719-526-2273 to leave a message for their health care team and not walk in to the clinics. Our nurses will return their call to coordinate a time for them to arrive to clinic that does not put them, other patients, and our health care workers at risk. 

Base Services

USAFA is under HPCON Charlie and on May 11 will begin Phase II-a reopening status. We are leaving Phase I characterized by Official Business Only while maintaining essential services such as the Commissary, Post Office, and Pharmacy. However, given decreased rates of coronavirus disease (COVID-19) in El Paso County, and near zero rates on the installation365体育投注, we are advancing to the next Phase. 

In Phase II-a, USAFA will see more establishments opening up such as the golf course (no snack bar or rental equipment) and the base gym (for active duty) while the Exchange and Commissary have expanded their services to all DoD ID card holders. Customers are already seeing more services reopening in both the 10th FSS and the 10th MDG, and more openings will follow. However, in order to keep you safe, we are not opening all services at once. 

We have designated our Phase II-a the "New Normal" because, although many workplaces and establishments are reopening, you will still have to:

  • Wear a cloth face covering
  • Maintain a six-foot distance from other people
  • Observe proper respiratory etiquette

If you are able to telework, you should do so. If you need to come on base to accomplish your mission, stay only as long as necessary to get the work done. If you feel sick, stay home and call your supervisor and your healthcare team. Please understand, we expect this New Normal to likely last one year or more so please stay flexible and adjust your expectations accordingly. 

365体育投注Base leaders and their staffs will use an approved "Reopening Guide" to use in determining which offices, shops, establishments to open, when to open them, and how to open them. 

For an up-to-date list of 10th Force Support Squadron (FSS) cancellations, postponements and MWR activities, .

Personnel who store their recreational vehicles or horses on the installation may continue storing or retrieving them with a copy of proof of ownership documentation.

Call the Community Chapel at 719-333-3300 for more information on worship services and all religious education. Chaplains are available for anyone needing ministry services.

Delivery of official mail 365体育投注has stopped but customers may drop off or receive official Mail at the Official Mail Office in the Community Center.

The Pass and Registration Center has moved to the Large Vehicle Inspection Station (LVIS) to the West of the PRC. They are no longer staffed to create badges, proximity cards, cadet and airfield access, or programming of gates and doors. The PRC can only make 30-day paper passes at this time. More information at (719) 333-0447.

The operating hours remain the same. Restaurants located in the Exchange dining rooms are slowly reopening. Call the Exchange at 719-472-0861 for more information. 

Call the 365体育投注at 719-333-2227 for current hours and restrictions.

The Child Development Center services are limited to children of parents or guardians designated as mission essential. More information can be found in a letter from the Child and Youth Services Flight Chief. For questions, call 719-333-6779.

Most support offices and functions365体育投注 (contracting, finance, logistics, legal, communications, etc.) are minimally manned, please call ahead to check on services provided. 

HPCON Charlie Restrictions

USAFA implemented Health Protection Condition Charlie (HPCON C) as of March 23. The below measures will be enacted to help keep the base population safe and healthy as well as limit the possible spread of COVID-19.  

  • Follow all HPCON A and B measures
  • Follow the rules of your unit under HPCON C
  • Following directions on signs at entryways that will redirect you to designated entry control points
  • Official Business Only (OBO) rules
  • Supervisors will encourage and implement telework and min-manning for all personnel wherever duties and mission allow
  • All personnel will practice social distancing on and off duty; avoid large close contact gatherings to the max extent
  • If you are conducting a meeting ensure proper social distancing is observed in the room
  • No handshaking. Use alternate greeting options such as elbow bumps, waive or other methods that reduce contact exposure
  • Keep doors open/cracked unless necessary for security/privacy. This helps reduce frequency of contact with hard surfaces such as door handles
  • CACs will be visually inspected or scanned at a distance unless absolutely required for security/privacy
  • Entry/Exit of buildings and work centers requires hand-washing with soap and water or use of hand sanitizer
  • Reduce time in common use areas. If required to be in an area, supplies should be provided to wipe down and sanitize the area upon arrival and prior to leaving
  • No work center potlucks. Individual meals should be brought from home or purchased. This reduces multiple contacts with serving utensils

Employee UPDATES

365体育投注To learn more about our civilian personnel policies and flexibilities as it relates to communicable diseases and influenza, as well as Frequently Asked Questions regarding leave and telework, . This website provides up-to-date guidance from the Department of the Air Force, Department of Defense and the Office of Personnel Management.

Military and civilian personnel may also visit the secure (CAC required) for more information. If you do not have the telework capability or access to myPers messages outside of the work place, the Mobile Login Guide (iOS) or (Android365体育投注) will provide instructions to access on your personal mobile device.

365体育投注Eligible civilian employees should give strong consideration to enacting a temporary telecommute agreement, in the event working from home becomes necessary. To learn more about telework, start by completing the and then complete a with your supervisor.

If employees or supervisors have any questions or require additional information, email 10FSS.FSCA.Main@us.used-subarus.com.

Visitor & Event Restrictions

As a precautionary measure to ensure the heath and safety of our military, civilian personnel, family members and base community, USAFA temporarily closed to visitors on March 13, 2020. This restriction does not impact access for on-base residents, Air Academy High School students and faculty, Department of Defense ID card holders, or anyone conducting official business. remain unchanged. The Visitor Center and are closed until further notice.

During this closure, individuals may still explore our campus by launching the interactive, 360-degree . Tour stops include the Cadet Chapel, Jacks Valley, CyberCity, Falcon Stadium and more!

365体育投注All home and away sporting events are cancelled indefinitely. Academy leadership will continue to monitor the situation and stay connected to national sports governing bodies, as well as various government agencies. For the must up-to-date information, visit our .

365体育投注Admissions events on campus, to include Discover USAFA, Explore USAFA and other Admissions Tours are suspended until further notice.  In-person USAFA Appointee Tours scheduled for April 3, 6, and 10 are cancelled.

Public outreach events held off campus, such performances, are suspended until further notice. For events hosted by outside organizations, such as Academy Days, Service Academy Workshops and college fairs, please contact the hosting official for the most up-to-date information.

For an up-to-date list of 10th Force Support Squadron (FSS) event cancellations and postponements, .

Admissions Updates

Admissions counselors are available to help applicants and candidates. Tours, college fairs and outreach events are cancelled until further notice. Applicants, check your email, portal, nomination sources' websites and standardized testing websites for all updates to every major aspect of your application process. Appointees, you will receive all information necessary to navigate your U.S. Air Force Academy journey through this pandemic on your Admissions Portal. 

Visit the to learn more about our admissions process and . All communications sent to the applicant and appointee communities related to the coronavirus outbreak will be provided below.

April 27, 2020 - Summer Programs Status Update

April 23, 2020 - Summer Programs

April 20, 2020 - Director of Admissions Letter #3

Parent Updates

The health and well-being of our cadets remains our top priority, as we continue to assess the situation and prepare for any contingency. If parents have any questions or require additional information, email USAFA.ParentLiaison@usafa.edu.  All communications sent to the parent community related to the coronavirus outbreak will be provided below.


Travel restrictions

Travel restrictions will be re-evaluated on a routine basis and all communications will be provided below. For a list of general travel and transportation FAQs, .

365体育投注All military Airmen, cadets, cadet candidates, DoD civilians and their families assigned to DoD installations will halt all domestic travel, including Permanent Change of Station, and Temporary Duty. Until these travel restrictions are lifted, only local leave is authorized up to 100 miles travel distance from USAFA. This is effective March 16 and is effective until further notice. For a list of FAQs as it relates, . To request a mission essential travel waiver, complete the and route through Mission Element leadership to the Superintendent for authorization.

365体育投注For civilian specific guidance, to include movement, recruiting actions, telework, leave, and duty status, refer to the secure (CAC required) for more information.

365体育投注Although there is no mechanism for USAFA to refund travel expenses incurred from cancelling or postponing leisure travel, for an official letter detailing our travel restrictions.


April 21, 2020 - Stop Movement Dashboard

March 18, 2020 - Definition of Local Area Leave

March 16, 2020 - Supt Stop Movement Memorandum